Shreya Jaiswal

I'm Shreya, a UX Researcher who uses data storytelling to win hearts and change minds.

I thrive in fast-paced teams with heartwarming missions and a love of data!

📍Brooklyn

Profile Picture

Subtly placed copy of The Power Broker↗.

Mixed Methods Research Experience & Skills

🐒 In a past life, I studied primate behavior (technically, still do) and worked in a variety of laboratories at UChicago↗ & UC Davis↗. The scientific method is in my DNA.

Statistics, Survey Design & Analysis, Literature Reviews, Hypothesis Testing Experimentation, Field Studies, Ethnographic Research

💼 Over the last 5+ years, I've mastered my craft at Chase↗, Peloton↗, Unity↗, and fintech startups↗ .

A/B Testing, Benchmarking, In-Depth Interviews, Competitive Analysis, Qualitative Coding, Comparison Studies, Research with High-Stakes Users, Heuristic Evaluation, Diary Studies, Feature Validation

📈 I'm always upskilling for UX; currently a fellow at the NYC Data Science Academy↗, a committee member at the Data Visualization Society↗ and a soon-to-be contributor at Nightingale Magazine↗.

Sentiment Analysis, User Segmentation, R, Python, HTML/CSS, Predictive Modeling (Linear/Logistic Regression, Classification, Clustering, Decision Tree, Random Forest), Data Visualization, Methods (Mining, Wrangling, Cleaning, Analysis, Visualization, Storytelling)

🫶🏽 My superpower is the ability to bring closeness and inclusion to teams, stemming from genuine friendliness and affinity for a variety of personalities.

Case Study: Creating Data-Backed Personas of Indie Game Developers with User Segmentation

Objective: Uncover diversity in indie game creators' workflows, motivations, and challenges.

Approach: Conducted a large-scale quantitative survey, followed by k-means clustering to identify user segments. Validated findings through in-depth interviews (8 per segment).

Impact: Built a data-backed repository of user personas, aligning teams around key insights and breaking down silos.

380
Users Surveyed
5
User Segments
13
Redundant Personas Removed

Note: I take company privacy seriously, contact me to go over redacted case studies.

Case Study: Usability Benchmarking for Small Business Owners on Security Platform to Improve User Experience

Challenge: Redesigning a complex product without standard success metrics like conversion or revenue, with limited user data access.

Approach: Designed a mixed-methods usability benchmark, combining qualitative insights (user friction, mental models) with quantitative metrics (time on task, errors, SUS score).

Impact: Established a clear, measurable framework for product success and embedded a culture of data-driven decision-making.

250
Users Surveyed
5
Fewer Average Clicks
12%
User Satisfaction Increase

Note: I take company privacy seriously, contact me to go over redacted case studies.

Selected Data Article: Board Game Trend Predictions.

I applied Python to scrape boardgamegeek.com, analyzing board game trends to uncover what drives popularity in niche markets. This type of behavioral analysis helps inform product design, user engagement, and feature prioritization.

Read the article↗

Selected Data Article: Big 5 Personalities in NYC Neighborhoods

Do New Yorker personality traits differ by neighborhood? This website is my attempt to replicate the efforts of Jokela et al ↗ which measured these traits among Londoners broken up by neighborhood.

Read more and take the survey↗

Selected Data Article: Atlantic Brant Migrations

The Atlantic Brant is the most commonly found bird in Brooklyn during Audubon's Christmas bird count. Why? I investigate the data to find out.

Read more↗

Outside of Work

✍🏽 I'm a non-fiction storyteller↗, harpist, boardgamer, 3D printing + tinkering enthusiast (shameless Etsy↗ plug), and history↗ + near-future sci-fi↗ reader.

📚 Dare I say, active editor @ Wikipedia.


Tree bark cake with edible airbrushing.

I play with my food.


Panna Cotta
Vanilla bean panna cotta with hexagons.↗
Harp
Specimen with improper form in early days.

I engage in hobbies not conducive to NYC apartment sizes.


3D Printing
3D printing with supports.